VIP MCO Black Car Service
Effective Date: July 22, 2026
VIP MCO (“VIP MCO,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, book transportation services, contact us, or otherwise interact with our business.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you make a reservation or contact us, we may collect:
- Full name
- Email address
- Phone number
- Pickup and drop-off addresses
- Flight information (when applicable)
- Payment information (processed securely through our payment provider)
- Special requests related to your transportation
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process reservations
- Provide transportation services
- Communicate about bookings
- Monitor flight arrivals when applicable
- Process payments
- Send confirmations and receipts
- Respond to customer service requests
- Improve our website and services
- Detect fraud and maintain security
- Comply with legal obligations
Payment Information
We do not store complete credit or debit card information on our servers. Payments are processed through secure third-party payment processors that comply with industry security standards.
Location Information
When necessary to provide transportation services, we may use pickup and destination information you provide. We only use this information to complete your reservation, improve our services, and comply with applicable laws.
Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Enhance the customer experience
You may disable cookies through your browser settings, although some website features may not function properly.
Information Sharing
We do not sell your personal information.
We may share information only when necessary with:
- Payment processors
- Reservation and dispatch software providers
- Chauffeurs assigned to your trip
- Technology providers supporting our business
- Government or law enforcement agencies when required by law
All third parties are expected to protect your information appropriately.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Complete transactions
- Resolve disputes
- Meet legal, accounting, tax, and regulatory requirements
When information is no longer needed, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal requirements
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on our website. The updated effective date will appear at the top of this policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Email: VIPMCOINFO@Gmail.com
Phone: (407) XXX-XXXX